Privacy Policy

We care about your privacy. This policy explains what information we collect, how we use it, and the choices you have. Our goal is to keep things transparent, simple, and respectful of your data.

Last updated: [DATE]

ERRA (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Company name
  • Any information submitted through forms or communications

Forms on this website are powered by Kit (ConvertKit).

We may also automatically collect certain information when you visit the site, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction behavior
  • Referral sources
  • Date and time of access

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested information
  • Communicate with you about services or updates
  • Improve website performance and user experience
  • Analyze traffic and engagement
  • Maintain security and prevent misuse
  • Comply with legal obligations

3. Sharing of Information

We do not sell personal information.

We may share information with trusted service providers that help us operate our website and services, including:

  • Email marketing and form processing (Kit / ConvertKit)
  • Hosting and infrastructure providers
  • Analytics providers

These service providers may access personal data only to perform services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors use the website
  • Improve functionality and performance
  • Provide a better user experience

You can control cookies through your browser settings.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill business purposes
  • Meet legal or regulatory requirements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to personal information
  • The right to request deletion of personal information
  • The right to know what categories of data are collected
  • The right to know whether data is shared

To exercise these rights, please contact us at:

[privacy@erra.com]

We will not discriminate against you for exercising your privacy rights.

8. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be reflected with a revised “Last updated” date.

10. Contact

If you have any questions about this Privacy Policy:

Email: [privacy@erra.com]

Company: ERRA

Address: [Company Address]